At Willful, we know that flexibility and convenience matter—especially when it comes to getting the help you need. That’s why we offer the option to request a callback from our team if you'd prefer to talk to someone by phone. While we can’t offer legal advice, we’re here to help you navigate the Willful platform, understand your estate planning documents, and complete your will or power of attorney with confidence.
Requesting a Callback
Need personalized assistance?
Request a Call and we'll get back to you within 24 hours during your specified time frame.
Callback Hours:
Monday to Friday, 9AM - 5 PM Eastern Time
(Excluding holidays)
Requests made outside these hours will be answered the next business day.
What to Expect
When you request a callback, you’ll be able to:
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Ask questions about how Willful works
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Get help navigating your account or documents
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Receive support with onboarding or next steps
While we can’t provide legal advice, we’re happy to walk you through your options and ensure you’re confident moving forward.
Additional Contact Options
If you're viewing this in our Help window, click “Contact Us” to explore other ways to reach us:
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Live Chat
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Email Support (support@willful.co)
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Support Form
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SMS Support (Text SUPPORT to 833-955-4057)
Note: Our SMS number is for texting only and does not accept calls.